Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

November 6th, 2018 - November 13th, 2018

“We would like to commend all the staff of Pandawa Cliff Estate. Every single one of them was really helpful and gave excellent service. Special mention for Indra, who was very attentive all the time especially when it came to our meals. Some of us had special requirements and he made sure he gave them to the Chef and remembered them. Thank you also to Adi, Chandra, Made and the lady that changed our sheets everyday. Great job and keep it up. ”

The Ashroffs, Singapore - Stayed at Pandawa Cliff Estate - The Pala

November 1st, 2018 - November 4th, 2018

“You have made our stay at Villa Rose absolutely amazing. First class service and we always loved seeing your friendly faces. I wish you could party with us. Thank you for your dedication not only on the beautiful wedding day but during our whole stay. ”

Amanda R, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

October 26th, 2018 - October 29th, 2018

“Thank you so much for being such a great help. Always attentive and friendly, you all made our weekend 100 % more fantastic. This beautiful wedding wouldn't have been possible without all your wonderful help. Thank you so much.”

Daniel and Nat, Indonesia - Stayed at Pandawa Cliff Estate - Villa Rose

October 22nd, 2018 - October 25th, 2018

“Words cannot express how grateful we are for everything you have done for us to make our stay perfect. We have had the most incredible wedding, these memories will stay with us forever. The service we have received was well and truly above 5 star. There is nothing we could fault about our stay as you always went above and beyond. From the bottom of our hearts, thank you ”

Dean and Ashlee, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

October 22nd, 2018 - October 25th, 2018

“We have had the greatest experience staying here Pandawa Cliff Estate. This estate is so magical and the team here have been nothing short of fantastic. We can't thank you enough for your services and making this wedding the most perfect and memorable day/night. ”

Jordan and Laura, Australia - Stayed at Pandawa Cliff Estate - The Pala

October 19th, 2018 - October 22nd, 2018

“We are all happy and satisfied with all of the services. The food is great and this place is perfect for families. All of the crew have gone to great efforts to serve us. We've been here 4 days with all happiness. Our stay has been amazing. Thank you so much and we will recommend this villa for sure, we love this place. ”

Yna A, Canada - Stayed at Pandawa Cliff Estate - The Pala

October 14th, 2018 - October 17th, 2018

“I would like to thank you guys so much. The villas were amazing but more importantly the service was absolutely amazing, top notch service! Special thanks to Adi! ”

Edwina and Jonathan, Singapore - Stayed at Pandawa Cliff Estate - Villa Markisa

October 11th, 2018 - October 14th, 2018

“Words can't even begin to describe what an amazing and memorable experience we all had here. The place is wonderful. Its the undivided care and attention given to us that really made the most impact. You have given me the best wedding/birthday present ever. Terima Kasih Banyak! We love you so much. ”

Jeselle and Randy, Indonesia - Stayed at Pandawa Cliff Estate - Villa Markisa

October 11th, 2018 - October 14th, 2018

“ This place is truly magical. Thank you for taking such a good care of us. We had a blast celebrating the wedding of Jeselle and Randy. From the views, to the food and fantastic service - our stay here was absolutely perfect. We cannot wait to be back. ”

Kayra and Mike, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

October 8th, 2018 - October 11th, 2018

“What a wonderful time we had here celebrating our daughters wedding. The staff here were fantastic, stayed until we needed them. Everything was clean and rooms were very well serviced. The day of the wedding we had so much help from staff. It was amazing. Would recommend Pandawa Cliff estate to anyone for a wedding or just for a stay. ”

Charlotte and Kazim, Australia - Stayed at Pandawa Cliff Estate - The Pala

October 5th, 2018 - October 8th, 2018

“Thank you for taking care of us and making our dream a reality. Before arriving we had only seen photos and videos of the grounds and views. They don't do this place justice, the view is AMAZING! The people were beautiful. The villa was beautiful. This place will always have a special place in our hearts. ”

Sophie and Jack, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

October 4th, 2018 - October 7th, 2018

“Thank you for a wonderful stay and for hosting our reception for our wedding. Our expectations were exceeded and we could never of dreamed of a more beautiful day. The staff, you have all been wonderful and we appreciated everything you have done. Our stay has been fantastic, thank you. ”

Jenny and Daniel, Australia - Stayed at Pandawa Cliff Estate - The Pala

October 1st, 2018 - October 4th, 2018

“Thank you for your 10 star service and hospitality. We will treasure every moment that we have with the team. We have never experienced anything like this before. Please give yourself a pat on the back for an amazing place and amazing service. The Pandawa Cliff Estate is literally the best place we have ever been to. Special Thanks to Agung and Moko for not only the amazing service but taking the time to get to know us. ”

Ziani P, Australia - Stayed at Pandawa Cliff Estate - The Pala

September 27th, 2018 - September 30th, 2018

“Thank you for such a wonderful time and giving us a place in Bali that feels like home. Adi and the team are awesome! We can't wait toe spread the word about Pandawa Cliff Estate to all our friends and family. ”

Catu and Kav, Hong Kong - Stayed at Pandawa Cliff Estate - Villa Markisa

September 27th, 2018 - September 30th, 2018

“Words cannot express how grateful we are for all the hospitality and service. You guys really went above and beyond to make our wedding and stay here such a memorable one. This place will always hold a special place in our hearts. Thanks to your bespoke source and the level of detail. Thank you from the bottom of our heart. You guys are legends. ”

Charmaine and Nathan, Hong Kong - Stayed at Pandawa Cliff Estate - The Pala

September 24th, 2018 - September 27th, 2018

“Thank you for the wonderful 3 nights at villa Rose. The staff were amazing, especially with the children. Food was fantastic! Thanks again. ”

Gavin and Casie, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

September 24th, 2018 - September 27th, 2018

“Thank you all for such a wonderful experience. It was an absoulute dream to stay here and the Pandawa team went above and beyond to create a magical experience for us and our family. ”

Melissa H, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

September 21st, 2018 - September 24th, 2018

“We have a wonderful time staying in this villa for 3 nights. All the staff here are friendly and efficient. I will definitely recommend this place to all of my friends. ”

Gary L, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

September 21st, 2018 - September 24th, 2018

“Thank you for the beautiful hospitality. We all had an enjoyable stay.”

Michelle and Adam, Australia - Stayed at Pandawa Cliff Estate - Villa Marie

September 18th, 2018 - September 21st, 2018

“Villa is excellent, staff did everything that we asked for and nothing was ever to much trouble for them. Food was delicious. The day of my sons wedding they were very helpful. Would definitely recommend this villa. Outstanding - Ratna our butler was fabulous. She was always on hand to do and help with everything. ”

Deb W, Australia - Stayed at Pandawa Cliff Estate - Villa Rose



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