Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

April 3rd, 2018 - April 6th, 2018

“To the Pandawa staff, specially Moko and Agung. Thank you for everything leading up to the wedding and the post wedding recovery party. A special thanks to Moko for all of your help when Dee fell ill from dinner.”

Dione & Daniel, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

March 19th, 2018 - March 25th, 2018

“Thank you for making my 50th birthday celebration extra special. All of you worked above and beyond expectation to make me and my guests feel welcome. Your hospitality is top notch. Thanks again for all that you do.”

Brian H, United States - Stayed at Pandawa Cliff Estate - Villa Rose

March 13th, 2018 - March 16th, 2018

“Thank you by making this wedding vacation an enjoyable one. The place is well maintained and clean and your crew are always there for us providing advice and their assistance.”

Wan & Haoyi, Hong Kong - Stayed at Pandawa Cliff Estate - Villa Rose

March 6th, 2018 - March 9th, 2018

“Thank you for all the team of Pandawa Cliff Estate from security, butlers, chef, they are very kind and give us 5 star service. The Villa Pala is absolutely amazing, good ambiance, nice homey design and specially well maintenance that we never had before in 5 star hotel.”

Mr. Wang Y, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

March 6th, 2018 - March 18th, 2018

“We all want to thank you for the fabulous vacation here at Pandawa Cliff Estate. Our villa was elegantly and comfortably appointed and with our large group of 8 we all had a lot of privacy. Everything here is so well thought out. The staff are extremely friendly and helpful and the houseman. Diego is knowledgeable and super friendly and is willing to go the extra mile to ensure our stay was fun exciting and smooth. I would like also to say that the food was delicious and we ate ourselves silly.”

Ibu M, Indonesia - Stayed at Pandawa Cliff Estate - Villa Markisa

March 2nd, 2018 - March 5th, 2018

“Thank you for the hospitality and kindness you've given us during our stay and wedding. The staff were so nice, breakfast were awesome. The villas (Pala and Rose) are the best wedding venue we could ever imagine. Also we would like to thank you for the gift to us. We hope to be back here for staying anytime in the future.”

Kezia T, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

March 1st, 2018 - March 4th, 2018

“Thank you so much for your hospitality, sincerity, extra mile and great responses in delivering your nice services during, even before our stay in this villa. Our wedding becomes the topic of the whole weekend - weekdays after among every one of our guest because of everything. Not only the splendid venue but the whole rundown of our Holy matrimony, reception, cocktail, dinner and party, all went perfect. All of the guest were so happy to be the part of our happiest day and you and the team are the men behind the scene who also made it happen. Keep improving to get closer to perfection. Diego, this venue will be a different experience without you. Muchisimas gracias.”

Imelda Engeline N, Indonesia - Stayed at Pandawa Cliff Estate - Villa Markisa

February 27th, 2018 - March 2nd, 2018

“You are all very warm, welcoming, friendly and helpful. Service is attentive and efficient. Than you for your hard work and service, taking care of us all. Villa is clean, neat have his own unique Balinese style but modern and stylish. View is amazing, quiet place and peaceful. Thank you so much, keep up the good work.”

Ms N, Hong Kong - Stayed at Pandawa Cliff Estate - Villa Rose

February 23rd, 2018 - February 25th, 2018

“Thank you to all Pandawa team, staff and drivers for your superb hospitality and service. We are super satisfied with our stay and wedding. The villa is very comfortable and spotless. The breakfast is very good. Thumbs up to all butlers and housekeeping who are always ready to serve us. We will definitely recommend Pandawa Cliff Estate to our friends.”

Christhoper & Catherine, Indonesia - Stayed at Pandawa Cliff Estate - Villa Markisa

February 18th, 2018 - February 23rd, 2018

“Thanks to Diego, all the staff and the drivers. Terrific service and beautiful people. I know JT and Damien were very impressed as well. You will be seeing a lot more of us.”

Courtney E, United States - Stayed at Pandawa Cliff Estate - The Pala

February 15th, 2018 - February 18th, 2018

“Perfect, we will come back. Thank you so much.”

Rong W, China - Stayed at Pandawa Cliff Estate - Villa Marie

January 31st, 2018 - February 4th, 2018

“Thank you so much for all your help and hospitality during our wedding celebration and stay. Everyone was absolutely beautiful and the villas were very impressive. We would love to come back at any chance we have to this place.”

Alvina A, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

January 27th, 2018 - January 30th, 2018

“Thank you for an amazing experience before, during and after the wedding. Pak Moko and Pak Agung and the butler team are the best, our appreciation to their services and attitude. We are so happy and grateful to chose Pandawa Cliff Estate as our wedding venue and place to gather 2 families together. The best thing of this villa is not only their staffs, but also to its high level of maintenance, cleanliness and facilities. The view is spectacular from up here. Again, thank you for being one of the best part of our wedding.”

Raissa & Daniel, Indonesia - Stayed at Pandawa Cliff Estate - Villa Markisa

January 24th, 2018 - January 27th, 2018

“Thank you so much for taking such a good care of our family and friends who stayed at the villas in the past 3 days. The villas is beyond our wildest imagination, our wedding was incredible, which will be in our memories for a lifetime. Thank you again from from the bottom of our hearts.”

Yenny T, Indonesia - Stayed at Pandawa Cliff Estate - Villa Rose

January 20th, 2018 - January 23rd, 2018

“Just had one of a lifetime experiences with my family and close friend and we celebrated our wedding at the estate. The venue, management, staff, breathtaking views, facilities, food were just some of the amazing things this place had to offer. We couldn't have picked a better place to celebrate this occasion. This has been one of the most amazing experiences ever. From the bottom of our hearts, thank you so much, love you guys and wish you all the best.”

Sara & Ali, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

December 27th, 2017 - January 2nd, 2018

“Thank you for making our stay so magical. Can't fault in anyway, paradise with the best food, service ever. Thank you, thank you, unforgettable.”

Joelle E, Hong Kong - Stayed at Pandawa Cliff Estate - Villa Markisa

November 24th, 2017 - November 26th, 2017

“Thank you for an amazing wedding weekend. Your team took great care of us and made this weekend an unforgettable one.”

Sean D, Singapore - Stayed at Pandawa Cliff Estate - Villa Markisa

November 16th, 2017 - November 20th, 2017

“Celia and I had our wedding ceremony and dinner on 18th November 2017 at this wonderful villa. The team is so nice and helpful. Perfect venue for a wedding and holidays. All family and friends had a great time here. Definitely will come back again.”

Celia & David, Australia - Stayed at Pandawa Cliff Estate - The Pala

November 13th, 2017 - November 16th, 2017

“The villa is so beautiful and lovely. Everyone has so much fun, which makes it hard to leave. Shout out to Moko our villa butler who surprisingly manage to cope our endless orders and requests, our loudness and overall peculiarities. The villa surrounding is so serene and gives such a soothing and relaxed feeling to all our guests. The wedding was so idyllic, such a fairy tale come true. The villas surrounding complement the wedding decoration in the most perfect way.”

Chris & Elle, Australia - Stayed at Pandawa Cliff Estate - The Pala

November 9th, 2017 - November 12th, 2017

“This has been absolutely amazing. There was nothing left that we could have wished for. You have given us our dream wedding and all our loved ones have shared in this wonderful experience thanks to you. We are so grateful and we will try if we can make it here again for a reunion.”

Vincent & Ze, Indonesia - Stayed at Pandawa Cliff Estate - The Pala



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