Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

August 9th, 2018 - August 12th, 2018

“Thank you to all the staff at Pandawa. The care and attention given to my friends and family in the past 3 days was exceptional. Every day we awoke to fresh grounds, fresh coffee and thoughtful care from villa team. I hope to be able to return someday. ”

Moselle, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

August 9th, 2018 - August 12th, 2018

“Thank you, we truly enjoyed our time and will remember PCE for many years ahead.”

Sarah and Ryan, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

August 8th, 2018 - August 12th, 2018

“Beautiful place and breathtaking surroundings - could not have had better service. Thanks to all the staff, specially Pak Agung and Ratna for their impeccable service. Hope to return one day soon. ”

Teh Family, Singapore - Stayed at Pandawa Cliff Estate - Villa Marie

August 4th, 2018 - August 7th, 2018

“Our wedding is like a dream coming true with all the careful coordination and friendly faces. Wonderful crew who had taken good care of the elderly and children. Exclusive and stunning, this is really heaven within reach. Keep up the good work and we will be back again.”

Vanessa P, Singapore - Stayed at Pandawa Cliff Estate - The Pala

July 27th, 2018 - July 30th, 2018

“Dear Diego, Moko, Indra and Team - huge thank you to everyone, we cannot say enough wonderful things. The villas were spotless and beautiful but above all the team was the best. Everyone was so kind, accommodating and very helpful. Excellent service from the smaller arrangements to the larger arrangements for our various events through the weekend. The food was also excellent. We cannot recommend this place enough. We will back. ”

Anne M, Australia - Stayed at Pandawa Cliff Estate - The Pala

July 27th, 2018 - July 30th, 2018

“Thank you to all the staff at Pandawa. The care and attention given to my friends and family in the past 3 days was exceptional. Every day we awoke to fresh grounds, fresh coffee and thoughtful care from villa team. I hope to be able to return someday. ”

Sarahand Moselle, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

July 24th, 2018 - July 27th, 2018

“Fantastic in every way. Stunning place, excellent service, the food is amazing and we all been catered for. This place has been everything and more than we could have hoped for. Thank you so much. ”

Brionny and Paul, Australia - Stayed at Pandawa Cliff Estate - The Pala

July 20th, 2018 - July 23rd, 2018

“We had our wedding here and stay here for 3 nights. The staff and service is awesome. Diego is very helpful. We will definitely recommend Pandawa Cliff Estate to our friends and family. Everything is well organized here. Thanks Pandawa Cliff Estate.”

Adi W, Indonesia - Stayed at Pandawa Cliff Estate - Villa Markisa

July 13th, 2018 - July 16th, 2018

“I really enjoyed my few days at Pandawa in July for a wedding. Beautiful location, tranquil plus top service. I hope to return again one day. ”

Rana L, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

July 13th, 2018 - July 16th, 2018

“To all the staff at Pandawa Cliff Estate, particularly Adi, thank you for taking such a great care of us. We loved our time here and you made us feel at home. You exceeded all of our expectations and we truly had a magnificent time. I hope one day that we will come back and visit this beautiful location again. ”

Sam and Abby, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

July 13th, 2018 - July 16th, 2018

“The staff at Pandawa Cliff Estate have been absolute exceptional providing the best service over our wedding weekend. We could not have pictured a more perfect day. The villas are stunning and were the most beautiful back drop to the weekend. Hopefully one day we can come and visit this beautiful property again and re-live some of our memories. Again, thank you so much for going above and beyond for us. ”

Sam and Danielle, Australia - Stayed at Pandawa Cliff Estate - The Pala

July 6th, 2018 - July 8th, 2018

“Very private and great service. We came here to join the wedding and enjoy the hideaway in Bali. Truly a wonderful and perfect venue for a romantic event. Great Estate.”

Araya H, Indonesia - Stayed at Pandawa Cliff Estate - Villa Markisa

July 6th, 2018 - July 8th, 2018

“Thank you so much and every staff has done an amazing job and we had the best night of our times. The team here is amazing, professional, polite and attentive. We cannot say enough thanks to the entire team. We will definitely come back here. Everything was absolutely perfect. ”

Araya and Nayoko, Indonesia - Stayed at Pandawa Cliff Estate - Villa Marie

June 29th, 2018 - July 6th, 2018

“Everything was extremely good from the food to the events to the housekeeping. A tremendous thanks to you guys for having us.”

Gope V, Indonesia - Stayed at Pandawa Cliff Estate - Villa Rose

June 29th, 2018 - July 6th, 2018

“Everything was extremely good. From the food to the events to the housekeeping. A tremendous thanks to you guys to having us.”

Gope V, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

June 11th, 2018 - June 14th, 2018

“Diego and the Pandawa Cliff crew - thank you so much for looking after us and making my wedding day so special. The service was incredible and you made us feel so important. I couldn't fault one thing, everything was so perfect. Thank you so much.”

Michelle and Mark, Australia - Stayed at Pandawa Cliff Estate - The Pala

June 8th, 2018 - June 11th, 2018

“On behalf of Mel and I, we would like to say huge thank you to the staff of Pandawa Cliff Estate. You all went above and beyond with your service and our wedding, it was absolutely amazing. Sugi was an incredible butler and his service and smile was awesome. We will not forget our stay here. Will definitely recommend to others.”

Melissa P, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

June 8th, 2018 - June 11th, 2018

“Pandawa has been the best experience. The staff have been exceptional. Candra has ensured that all our wishes have been met and no task has been too big, we would highly recommend to everyone. Thanks so much for making every day incredible and a truly unforgettable experience.”

Melissa P, Australia - Stayed at Pandawa Cliff Estate - Villa Marie

June 4th, 2018 - June 7th, 2018

“Thank you for your incredible service. Because of the work and dedication to exceed, we were able to relax and have a wonderful time and vacation with our family. Please know how pleased we are. This was a 5 star experience.”

Amelia S, Singapore - Stayed at Pandawa Cliff Estate - Villa Markisa

June 3rd, 2018 - June 7th, 2018

“Thank you for your gracious Balinese hospitality. We loved joining you for Kemp and Amelia's wedding. Many thanks.”

Friends of Amelia, Singapore - Stayed at Pandawa Cliff Estate - Villa Marie



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