Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

December 30th, 2018 - January 2nd, 2019

“Thank you for taking care of our family. Everyone is so thoughtful and caring. We could not have asked for more. The location, food and facilities have been very enjoyable. Best wishes and good luck for 2019. ”

Nataliya S, Ukraine - Stayed at Pandawa Cliff Estate - The Pala

December 24th, 2018 - January 3rd, 2019

“Pandawa Cliff Estate is paradise. A picture perfect setting made magical by flawless staff - so friendly and accommodating. The property is maintained to a highly standard. The entire experience is nothing short of magical. Thanks Anom and your wonderful team - an unforgettable break.”

Tim L, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

December 21st, 2018 - December 24th, 2018

“Pandawa Cliff Estate team, such an amazing villa with exceptional views! Staff are very friendly and helpful. Two thumbs up and we'll definitely pay another visit here when next in Bali”

Kevin Suandar P, Indonesia - Stayed at Pandawa Cliff Estate - Villa Rose

December 13th, 2018 - December 16th, 2018

“Amazing place here! Excellent service from all the staff (special mention to Indra) and we had a lot of fun. Definitely will come back again. ”

Agustine and Kelly, Singapore - Stayed at Pandawa Cliff Estate - Villa Markisa

December 13th, 2018 - December 16th, 2018

“Thank you very much for a wonderful stay here in 2018! The staff were very attentive throughout our stay. We were have to attend a wedding and everything went very smoothly. Very well cleaned and a beautiful villa. Will recommend it to anyone. ”

Seah Family, Singapore - Stayed at Pandawa Cliff Estate - Villa Rose

December 10th, 2018 - December 14th, 2018

“Everything is perfect from the first to the last minute of our stay. The villa is incredible, the staff is very kind and helpful. They try their best to make us happy. Excellent breakfast, amazing swimming pool and comfortable bedroom! Mini paradise, but generally comfortable all round. Great accommodation for big families. A cozy and relaxed villa with great and friendly staff. Thanks for the service provided. It has been a wonderful stay for all of us. ”

Kenneth P, Singapore - Stayed at Pandawa Cliff Estate - Villa Marie

December 7th, 2018 - December 9th, 2018

“Thank you so much for the amazing hospitality! The loveliest group of people with the best grounds in all of Bali. Absolute pleasure to stay here and will definitely be back, thanks for having us. ”

Karen K, Indonesia - Stayed at Pandawa Cliff Estate - Villa Marie

December 7th, 2018 - December 10th, 2018

“Nice place to enjoy life. Our first experience to Pandawa. Excellent place, ambiance, food and services. It's our promise will come back again soon. Excellent services and polite people. Thanks to Pandawa Cliff Estate and staff. You had done a great job! Many thanks for your kind hospitality. ”

Barow- Thania, Indonesia - Stayed at Pandawa Cliff Estate - Villa Rose

December 1st, 2018 - December 7th, 2018

“This stay has been absolutely awesome. The staff were always so friendly and helpful and always attended to all of our needs. Would recommend to any potential guests. Also loved the food and entertainment. Thank you so much. ”

Carla and Justin, Indonesia - Stayed at Pandawa Cliff Estate - Villa Rose

December 1st, 2018 - December 7th, 2018

“Pandawa Cliff Estate is not just a villa or place to stay, it is home! Thank you to all the staff here for being our family. ”

JT Foxx Organization, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

November 13th, 2018 - November 20th, 2018

“Thank you for an amazing and memorable stay and experience. The pool was warm and lovely, the rooms were big and comfortable and the staff were fantastic. 10/10 for everything. I will be recommending this estate to anyone coming to Bali. Honestly a fantastic stay and we have eaten every type of unique Balinese food available which is a real treat, delicious. Can't wait to come back one day. ”

The Cowlrys, Indonesia - Stayed at Pandawa Cliff Estate - Villa Marie

November 6th, 2018 - November 13th, 2018

“We had an amazing time at villa Marie. Apart from the spectacular views and great rooms, the service was impressive. Wayan and Chandra were so helpful and met all our kids. Thank you so much for the wonderful time.”

Java and Paul, Singapore - Stayed at Pandawa Cliff Estate - Villa Marie

November 6th, 2018 - November 13th, 2018

“We would like to commend all the staff of Pandawa Cliff Estate. Every single one of them was really helpful and gave excellent service. Special mention for Indra, who was very attentive all the time especially when it came to our meals. Some of us had special requirements and he made sure he gave them to the Chef and remembered them. Thank you also to Adi, Chandra, Made and the lady that changed our sheets everyday. Great job and keep it up. ”

The Ashroffs, Singapore - Stayed at Pandawa Cliff Estate - The Pala

November 1st, 2018 - November 4th, 2018

“Fantastic stay here at Pandawa Cliff Estate. Every one is very friendly and accommodating. Pandawa Cliff Estate is a magical place and hope we can visit again. Thank you for the wonderful service and we will highly recommend staying here to all of our friends and family. Our children love the pool and the food and they want to say thanks as well. See you all soon. ”

Amanda R, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

November 1st, 2018 - November 4th, 2018

“You have made our stay at Villa Rose absolutely amazing. First class service and we always loved seeing your friendly faces. I wish you could party with us. Thank you for your dedication not only on the beautiful wedding day but during our whole stay. ”

Amanda R, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

November 1st, 2018 - November 4th, 2018

“I can't rate our stay at Pandawa Cliff Estate high enough. It has been an absolutely amazing experience. Not once have we been blessed with beautiful vista's, but everything from the rooms to the pools to the food and especially the friendly customer service has been exceptional. In particular, Adi has been magnificent and has made our stay here one to remember. I will definitely be recommending this place to all my friends and family whenever they may come to Bali. Thank you for such a wonderful experience and always asking Nadia if she wants a watermelon juice. Much love.”

Clint and Nadia, Australia - Stayed at Pandawa Cliff Estate - Villa Marie

October 27th, 2018 - October 31st, 2018

“Very good for everything, thanks to all.”

Hsiao H, Taiwan - Stayed at Pandawa Cliff Estate - Villa Marie

October 26th, 2018 - October 29th, 2018

“Thank you so much for being such a great help. Always attentive and friendly, you all made our weekend 100 % more fantastic. This beautiful wedding wouldn't have been possible without all your wonderful help. Thank you so much.”

Daniel and Nat, Indonesia - Stayed at Pandawa Cliff Estate - Villa Rose

October 25th, 2018 - October 28th, 2018

“It was absolutely an amazing place to stay. Beautiful view with awesome staff. I'm more than happy that I chose to have my wedding here. The decoration was stunning, all my guest had such a great time here. Thank you so much for your service abs this place is just perfect.”

Aileen and Daniel, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

October 22nd, 2018 - October 25th, 2018

“What an Amazing place Pandawa Cliff Estate is to stay at. The staff are all amazing and we were always well look after. Our daughter had a beautiful wedding.”

Ashlee and Dean, Australia - Stayed at Pandawa Cliff Estate - Villa Marie



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