Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

May 22nd, 2017 - May 25th, 2017

“Thank you, thank you, thank you. Not only is Pandawa Cliff Estate an incredible venue, but the staff and management are so incredibly accommodating and welcoming. We had a fabulous stay thanks to you. We can't wait to return again and enjoy your hospitality. Special thanks to Diego for guiding us along the way and Tia from Bali Exclusive wedding. Our stay was so well planned thanks to you both.”

Cara M, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

May 18th, 2017 - May 21st, 2017

“Thank you so very much. Words can't describe our incredible stay here at the estate. From the moment we arrived, everyone here welcomed us with smiling faces, making our guests fully enjoy their stay. Villa Rose was an amazing back drop for our wedding, better than anything we could ever have dream, followed by a magical reception in Villa Markisa. We had guest stay with us from all over Australia and our expectations were well and truly exceeded. Hopefully we will see you in 12 month for our anniversary.”

Bree D, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

May 11th, 2017 - May 15th, 2017

“On behalf of my wife and all of our guest this week at Pandawa Cliff Estate we wanted to say what a fantastic time have enjoyed here. Perfection is hard to attain but Diego and his team here come as close to perfection as anyone could hope for. We had a fantastic stay, all did and we will not hesitate in recommending this place to anyone wanting to come and stay at. Please accept our deepest gratitude for what was a beautiful few days in what can be describe as paradise.”

Ross C, United Kingdom - Stayed at Pandawa Cliff Estate - Villa Rose

May 8th, 2017 - May 11th, 2017

“We wanted a unique, memorable clifftop wedding for all of our international guests and we go it. The venue was spectacular and all the staff were so friendly and accommodating. Everyone is saying its the best wedding ever so thank you for being part of it.”

Cheryl Y, United States - Stayed at Pandawa Cliff Estate - Villa Markisa

May 5th, 2017 - May 8th, 2017

“There are not words to describe how special our wedding was. Your staff exceed all expectations . They were professional, courteous, helpful and always surprisingly smiling. Thanks again Diego, this was such a special and life changing experience. All of our guest will go home and brag about how amazing this was!”

Huangyi C, Singapore - Stayed at Pandawa Cliff Estate - The Pala

April 22nd, 2017 - April 25th, 2017

“Our stay at the Pandawa Cliff Estate will be the most memorable highlight of our stay in Bali! We have been spoiled and so well looked after in this beautiful villas. The Pandawa Cliff Estate team are wonderful, efficient and well-coordinated, which only compliment in huge part the amazing property and its fantastic views. We loved every moment and we never wanted to leave! Thank you for everything! Thank you so much for making our wedding so perfect. We love this place and it will forever be in our hearts.”

Erwin & Dewi, Singapore - Stayed at Pandawa Cliff Estate - Villa Rose

April 22nd, 2017 - April 25th, 2017

“Our stay at the Pandawa cliff estate will be the most memorable highlight of our stay in Bali! We have been spoiled and so well looked after in this beautiful villa. The Pandawa Cliff Estate team are wonderful, efficient and well-coordinated, which only compliment in huge part the amazing property and its fantastic views. We loved every moment and we never wanted to leave! Thank you for everything! Thank you so much for making our wedding so perfect. We love this place and it will forever be in our hearts.”

Erwin & Dewi, Singapore - Stayed at Pandawa Cliff Estate - The Pala

April 21st, 2017 - April 26th, 2017

“Absolutely amazing! Staff were world class, location is the best. Will definitely be coming back. Thanks again.”

Bradley I, Indonesia - Stayed at Pandawa Cliff Estate - Villa Markisa

April 19th, 2017 - April 21st, 2017

“Our company did an annual retreat & stayed at the Pandawa Cliff Estate for 3 days & 2 nights. Pak Diego, Pak Moko and the team of butlers did an amazing job prior to our stay here till we left. Pandawa Cliff Estate is truly breathtaking. The company enjoyed the beautiful villas and the excellent service rendered.”

Robert S, Singapore - Stayed at Pandawa Cliff Estate - The Pala

April 13th, 2017 - April 16th, 2017

“I like the villa, its awesome, best villa in Bali.”

Domini R, Indonesia - Stayed at Pandawa Cliff Estate - Villa Markisa

April 13th, 2017 - April 18th, 2017

“THANK YOU. My birthday party with family and friends was magnificent and would not have been possible without the fabulous team in here. Our every wish was accommodated and more. Thanks again.”

David S, Australia - Stayed at Pandawa Cliff Estate - The Pala

April 10th, 2017 - April 13th, 2017

“WOW WOW WOW. There are not words to describe how awesome the villa and staff have been during our stay! Our wedding was a true dream. Can't wait to go and rave about Pandawa to everyone and book in our next trip back here.”

Fraser & Laura, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

April 8th, 2017 - April 12th, 2017

“Thank you for taking care of all of us. We were all very happy and enjoyed the stay so much . Food - amazing! Service - amazing! Thank you once again!”

Minyee T, Hong Kong - Stayed at Pandawa Cliff Estate - Villa Marie

April 7th, 2017 - April 10th, 2017

“Not only did we have a wonderful stay here, but we also had the most wonderful wedding here! Thank you so much for helping us making our stay here unforgettable! Your staff here are the most warm, friendly and attentive people! We will be back for sure! Terima kasih!”

Lee & Mathias, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

April 1st, 2017 - April 4th, 2017

“We are very pleased to be here, a fantastic place to stay, beautiful, awesome! Staff members are friendly and helpful. They kept this lovely place nice and clean and always had a big smile.”

Nelson Yeung ., Hong Kong - Stayed at Pandawa Cliff Estate - The Pala

March 30th, 2017 - April 1st, 2017

“The venue and staff were simply incredible. We would highly recommend Pandawa to anyone.Thank you and we hope to see you again.”

Maria & Jamie, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

March 26th, 2017 - March 30th, 2017

“This is our first time using villas for a regional leadership meeting. I am very impressed with the facilities, preparation and importantly the team responsible to make our meeting and stay so memorable. Our meeting scheduled for 3 days with one day stay in meeting and leisure activities on Nyepi festival. The staff are nice and helpful to us . We had an experience of the galaxy in the dark! The meals we had every day (3 meals) were very delicious and fresh. Thank you, chef ! Everyone in the team is so polite, patient and helpful. I would like to personally appreciate Pak Moko , Agung & Putu, they made our entire stay a different memorable experience, a very special one. A huge than you to the team of Pandawa Cliff Estate. With best wishes to all!”

Florence S, Singapore - Stayed at Pandawa Cliff Estate - The Pala

March 18th, 2017 - March 22nd, 2017

“A perfect villa for the perfect getaway! The staff and service level at Pandawa made it even more special! We look forward to another trip to Pandawa Cliff Estate. All the best.”

Aini A, Malaysia - Stayed at Pandawa Cliff Estate - Villa Markisa

March 16th, 2017 - March 19th, 2017

“Thank you so much for taking care of all of us during the time we were here. Everything was perfect and you guys couldn't do enough for us. We hope we will be back and enjoy your hospitality again! Thanks again!”

Josh T, Singapore - Stayed at Pandawa Cliff Estate - Villa Rose

March 16th, 2017 - March 19th, 2017

“Thank you so much for taking care of all of us during this time we were here. Everything was perfect and you guys couldn't do enough for us. We hope we will back and enjoy your hospitality again.”

Josh T, Singapore - Stayed at Pandawa Cliff Estate - The Pala



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