Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

February 10th, 2017 - February 13th, 2017

“Spectacular views with attentive staff. A gem hidden in Pandawa. Our every needs are taken care of. A Sanctuary away from the city. An unforgettable experience...”

Yvonne T, Singapore - Stayed at Pandawa Cliff Estate - Villa Markisa

February 4th, 2017 - February 10th, 2017

“This is the first time to experience in villa living in Bali. We are enjoyable to live in, especially for our kids. The swimming pool is suitable for children, and they played twice per day. As a chef enjoyed the cooking in the kitchen. Actually I cooked every day with the local seafood. The staff in the villa are nice, we enjoyed the hospitality provided by the service group, they quite young and speak fluent English. Hopefully next time we choose the villa again and advice to our friends while we are back. Happy New Year. ”

Wei L, China - Stayed at Pandawa Cliff Estate - Villa Marie

January 30th, 2017 - February 2nd, 2017

“This is the third time that we come to Bali. Last year during Chinese spring festival we live in Eshara 3 Villa. We had a good memory there. This year we lived in Pala we have also very good memory here. We have happiness and great joy and perfect service. All the members of our family have the unforgettable memory here. Next year we will be back. Thanks again to the Elite Havens group and to the Pandawa Cliff Estate team. See you next year!”

Keija Q, China - Stayed at Pandawa Cliff Estate - The Pala

January 25th, 2017 - February 2nd, 2017

“This villa is very beautiful. We have wonderful time to stay here. Our children also like here. They are so happy. Thank you very much!”

Hong T, China - Stayed at Pandawa Cliff Estate - Villa Marie

January 24th, 2017 - January 29th, 2017

“Thank you for everything during our stay. We really enjoyed. Filled with great joy and happiness. Especially Diego, I really appreciate your hospitality and well experienced recommendations. You made unforgettable memory for our family. My parents felt so happy here and it made all of our family happy too. Thank you again.”

INHA H, South Korea - Stayed at Pandawa Cliff Estate - The Pala

January 24th, 2017 - January 29th, 2017

“Very beautiful villa and very kind helpful staff. We all have a good time here. Hope we could come back again some day. Thank you.”

Tianhua Z, China - Stayed at Pandawa Cliff Estate - Villa Markisa

January 19th, 2017 - January 22nd, 2017

“This has been the best offsite our international team has ever had. The villas (Rose, Markisa, Pala) were beautifully maintained. Our requests were met promptly and with a smile - always! Thank you very much for making this memorable for us. We will come back again.”

Shahirah A, Singapore - Stayed at Pandawa Cliff Estate - Villa Rose

January 12th, 2017 - January 16th, 2017

“I love this villa, very beautiful. The stewards are very kind and helpful. I will tell my friend about the villa. We have a good Chinese New Year in the villa. Thank you so much. ”

Zhenyi L, China - Stayed at Pandawa Cliff Estate - Villa Markisa

January 7th, 2017 - January 10th, 2017

“A massive thank for all your professionalism, care and sincere service though out our stay in your beautiful villas! Your hospitality has made my trip a very memorable one. This has to be one of the best places/venues that have ever stay in. Keep up the great work and culture that your team possessed and we look forward to come back to your villas again. Big than you once again! ”

Melvin T, Singapore - Stayed at Pandawa Cliff Estate - Villa Marie

December 22nd, 2016 - December 26th, 2016

“Great stay at Pandawa with family, Pala is beautiful. Team and staff very attentive. Thank you.”

Family S, Germany - Stayed at Pandawa Cliff Estate - The Pala

December 16th, 2016 - December 18th, 2016

“My wife, myself and our family felt part of the family though out our stay at the Pandawa Estate - The Pala, Villa Rose, Villa Markisa and Villa Marie. The staff just raised the level of expectation that I have. They went above & beyond to accommodate our every need. I could not fault any of the service that has been provided to me and the family. The wedding went very smooth because of the enormous help that we got from the staff. This is easily the best experience and it is something that we will always remember. ”

Priscillia S, Australia - Stayed at Pandawa Cliff Estate - The Pala

December 2nd, 2016 - December 5th, 2016

“It has been a wonderful stay here at Pandawa. Hospitality, food, etc. Everything was good. Amazing service, the rooms were always so clean and tidy. Hope to be back here soon! Thank you so much. You always serve with smile!”

Tania M, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

November 25th, 2016 - November 27th, 2016

“Very very good! THANKS FOR YOUR HARD WORK! ”

Feng L, China - Stayed at Pandawa Cliff Estate - The Pala

November 18th, 2016 - November 21st, 2016

“Outstanding service! We have had the best time. Everything was amazing. We will hopefully come back soon. Agung has made everything feel so easy. Massive thank you to all the staff. Thank you for the best holidays.”

The Beatties & Friends, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

November 16th, 2016 - November 20th, 2016

“Perfect for what we needed. Isolated. And beautiful. Provided for a small community but set up to allow personal spaces at the same time. Staff always willing to help, and always with a smile. Would recommend to anyone.”

Nadia A, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

November 9th, 2016 - November 12th, 2016

“Thank you very much for your hospitality, specially Pak Agung, the Pala's butler. It has been a great experience for us having you guys taking care of me and my family. Having a wedding here is such a wonderful memory. All the sunsets and the nice villa make the wedding perfect. Thanks again.”

Ivana, Indonesia - Stayed at Pandawa Cliff Estate - Villa Markisa

November 7th, 2016 - November 9th, 2016

“Very, Very satisfied. I will come again. To all of Pandawa teams - Thank for you.”

Eddy Z, China - Stayed at Pandawa Cliff Estate - Villa Markisa

November 4th, 2016 - November 7th, 2016

“Thank you very much for the hospitality. It has been enjoyable stay. Our wedding ceremony and reception was a blast, and all the guest are loving this place. Room was always tidy & clean, breakfast was great, the villa and specially the view are incredible and stunning. I would like to personally thank Mr. Moko and also all the Pandawa staff. You guys are amazing and helpful.”

Edward Y, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

October 28th, 2016 - October 31st, 2016

“Diego, Sugi, Agung, and other staff at Pandawa - thank you very much for your hospitality, thank you for the very nice experience here. I wont forget the memories you guys made. You Guys are very professional. Our wedding was perfect, perfect memories, perfect weather, perfect staff, everything was perfect. Thank you guys.”

Stevanus Family, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

October 21st, 2016 - October 24th, 2016

“These last few days here been the most amazing in both of our lives. Everything from the villa to the service of the crew was beyond expectation. We couldn't ask for a better venue for our wedding. We are truly grateful of everything and we will surely return to this villa again one day. Once again , a big thank you for making our wedding a dream come true.”

Keat J, Malaysia - Stayed at Pandawa Cliff Estate - The Pala



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Pandawa Cliff Estate – Pandawa Beach villas, Bali Elite Havens