Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

October 14th, 2016 - October 17th, 2016

“Thank you so much for these 4 days & 3 nights. We are so glad we chose this villas as our wedding venue. Definitely will recommend this villas to our relatives. Great hospitality, great coffee, great food, great views. Hope to see you guys again next time. ”

Steven & Angela, Australia - Stayed at Pandawa Cliff Estate - The Pala

October 8th, 2016 - October 11th, 2016

“Diego , Agung , Putu , Bayu , Cita and all thanks a lot for taking care of us , we had an amazing time here. Service is top notch and this place is absolute paradise that we dont want to leave !!! But will be back for sure !!! Thanks for everything and helping on the wedding day as well! It was a great one!”

Daphne P, Singapore - Stayed at Pandawa Cliff Estate - Villa Marie

October 4th, 2016 - October 6th, 2016

“I really like it ! Thank you everyone !”

Wang JM, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

October 1st, 2016 - October 4th, 2016

“Thank you for making such a wonderful stay at your estate. We were always feeling comfortable and thanks to the clearness of the place and the AC . The staff were always very hospitable and very accommodating, always with smile on their faces. You all helped us have an unforgettable 4 days and wedding at your villa. We will comeback again and will recommend the villa to anyone looking for paradise in Bali. Thank you for timelessly keeping the villa tip-top shape for us during the stay . All the best!”

Jeremy G, Singapore - Stayed at Pandawa Cliff Estate - The Pala

September 28th, 2016 - October 1st, 2016

“Thank you so much for making our wedding happen + looking after us + all our friends + family to enjoy our stay + our special day. The place is out of this world!!! We all had an amazing time! Thanks again.”

Makiko S, Australia - Stayed at Pandawa Cliff Estate - The Pala

September 23rd, 2016 - September 26th, 2016

“We had an excellent time staying in the villa and one beautiful unforgettable wedding. Thank you for giving us an experience we will never forget. ”

Mira H, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

September 19th, 2016 - September 22nd, 2016

“We want to thank you all very much for making our stay here incredible experience. Everyone here at Pandawa was very nice, warm and very professional. We were always greeted with a smile and we had everything we needed. Our wedding here was truly the best and again, Pandawa staff was a big part of it!”

Carman L, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

September 16th, 2016 - September 19th, 2016

“Thanks so much for an amazing experience, food,service and everything has been perfect. Having our wedding here was a great decision and we would highly recommend it to anyone. Thanks again. ”

Matthew P, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

September 11th, 2016 - September 14th, 2016

“Thank you so much for this amazing experience! I have had a wedding for 55 people and the staff has been nothing but incredible! We absolutely love it the villa! Every detail of this space in perfection. Diego and all the butlers, chefs has been amazing and so helpful in every way. We have best wedding day ever! All 12 of us wish we could stayed longer than 3 days! The view is insane! The service was the best! Location is perfect! Thank you everyone!”

Sami N, Vietnam - Stayed at Pandawa Cliff Estate - The Pala

September 9th, 2016 - September 11th, 2016

“Our stay was absolutely perfect. We picked Pandawa Cliff Estate after an extensive search for our wedding day. When we first arrived on location we knew right away this was it, but what really sold it to us was Diego's friendliness and absolute generosity to offer us all the information and tour of the Estate. We knew how important it was to also have a good professionalism that understood our needs. During our planning Diego gave us his personal number and we were very pleasantly surprised by the level of service and response even before we paid or confirmed our stay!!! We were absolutely impressed by this throughout our stay. During our stay Agung and his crew really took good care of us! Everything from special request from the grocery store liquor etc. they took intermediately. Towels and the poolside was spotless and the rooms were impeccably clean and well stocked with amenities. Your chef was also amazing!!! The BBQ dinner and breakfast, dinners and lunch were fabulous.”

Raymond And N, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

September 6th, 2016 - September 8th, 2016

“A huge THANK YOU for an amazing few days here. Our wedding was absolutely magical and all our guest were blown away by the beauty of the villa. The team here made sure everything was absolutely perfect for us. We felt like royalty! Thank you for an experience we will never forget. We are so grateful.”

Tenille And P, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

September 2nd, 2016 - September 5th, 2016

“Thank you so much for the hospitality we are feeling like home with all your help and caring. Also, the food is really amazing. Our wedding and family holidays were perfect with all of your facilities that you offered. We will always remember it.”

Priska And A, Singapore - Stayed at Pandawa Cliff Estate - The Pala

August 26th, 2016 - August 30th, 2016

“Thank you so much for the wonderful stay here and for your hospitality. The place is stunning and you have made this place feel like home. We had such an amazing stay and even more amazing wedding! All the staff have been so genuinely helpful and have gone out of their way to look after us. We're sad to leave this paradise but it's something we'll always remember and we hope to be back again.”

Pricillia T, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

August 19th, 2016 - August 22nd, 2016

“We had the most amazing 4 days at your beautiful villa. Everything was absolutely perfect, exceeding the expectations. The staff made sure we were taken care of. Sugi was specially attentive and patient with our incessant demands. Best holiday stay ever - wonderful. Thanks you.”

Raja Z, Malaysia - Stayed at Pandawa Cliff Estate - Villa Rose

August 13th, 2016 - August 16th, 2016

“We had a wonderful experience with a lovely villa with excellent views. In addition, we had a warm welcome from Diego and the staff who have made our stay most comfortable. We have recommend our friends to stay here to their holidays in Bali. Thanks you for a most memorable stay.”

Michael L, Singapore - Stayed at Pandawa Cliff Estate - The Pala

June 10th, 2016 - June 13th, 2016

“To the amazing staff team at Pandawa Cliff Estate, thank you for making our wedding week beyond incredible. We had the most perfect stay and could not be happier. Putu, Ratna, Cita and everyone else who were beautiful and so kind, where nothing was too much trouble. Thank you - you guys are truly amazing. Pandawa Cliff Estate is the most magical place, exceeding everyone's high expectations. We are so so happy that we chose this beautiful setting to hold our wedding and make memories to last forever. Thank you again!”

Daniel And S, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

June 7th, 2016 - June 10th, 2016

“Thank you very much for your service and support. We had fabulous stay at your villa and also had a perfect wedding too. The actual venue was way better than what we expected from the photos and the website. I will definitely come back again in the future. Thank you for everything.”

Ms Mariko E, Japan - Stayed at Pandawa Cliff Estate - The Pala

June 3rd, 2016 - June 6th, 2016

“Thank you so much for your wonderful service. We had a great time and amazing wedding. Thank you so much for the great hospitality, I hope to be back here soon. ”

Ai S, Japan - Stayed at Pandawa Cliff Estate - The Pala

June 3rd, 2016 - June 7th, 2016

“Thank you so much Pandawa Cliff Estate for the most wonderful stay. Everything has been perfect. The view of the ocean, watching the sun rise and sunset is simply breathtaking. The villa is so spacious and beautiful decorated. We've so enjoyed this space with our family. The staff have been so kind and accommodating, taking care of all our needs. I am so grateful and really hope to come back here again. Big thanks to Cita and Diego for taking great care of us. You guys rock! ”

Helen Jenneson B, United States - Stayed at Pandawa Cliff Estate - Villa Rose

May 31st, 2016 - June 3rd, 2016

“Thank you for everything. So wonderful time! I will be back soon. Never forget this trip. ”

Koichiro K, Japan - Stayed at Pandawa Cliff Estate - The Pala



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