Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

August 26th, 2016 - August 30th, 2016

“Thank you so much for the wonderful stay here and for your hospitality. The place is stunning and you have made this place feel like home. We had such an amazing stay and even more amazing wedding! All the staff have been so genuinely helpful and have gone out of their way to look after us. We're sad to leave this paradise but it's something we'll always remember and we hope to be back again.”

Pricillia T, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

August 19th, 2016 - August 22nd, 2016

“We had the most amazing 4 days at your beautiful villa. Everything was absolutely perfect, exceeding the expectations. The staff made sure we were taken care of. Sugi was specially attentive and patient with our incessant demands. Best holiday stay ever - wonderful. Thanks you.”

Raja Z, Malaysia - Stayed at Pandawa Cliff Estate - Villa Rose

August 13th, 2016 - August 16th, 2016

“We had a wonderful experience with a lovely villa with excellent views. In addition, we had a warm welcome from Diego and the staff who have made our stay most comfortable. We have recommend our friends to stay here to their holidays in Bali. Thanks you for a most memorable stay.”

Michael L, Singapore - Stayed at Pandawa Cliff Estate - The Pala

June 10th, 2016 - June 13th, 2016

“To the amazing staff team at Pandawa Cliff Estate, thank you for making our wedding week beyond incredible. We had the most perfect stay and could not be happier. Putu, Ratna, Cita and everyone else who were beautiful and so kind, where nothing was too much trouble. Thank you - you guys are truly amazing. Pandawa Cliff Estate is the most magical place, exceeding everyone's high expectations. We are so so happy that we chose this beautiful setting to hold our wedding and make memories to last forever. Thank you again!”

Daniel And S, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

June 7th, 2016 - June 10th, 2016

“Thank you very much for your service and support. We had fabulous stay at your villa and also had a perfect wedding too. The actual venue was way better than what we expected from the photos and the website. I will definitely come back again in the future. Thank you for everything.”

Ms Mariko E, Japan - Stayed at Pandawa Cliff Estate - The Pala

June 3rd, 2016 - June 6th, 2016

“Thank you so much for your wonderful service. We had a great time and amazing wedding. Thank you so much for the great hospitality, I hope to be back here soon. ”

Ai S, Japan - Stayed at Pandawa Cliff Estate - The Pala

June 3rd, 2016 - June 7th, 2016

“Thank you so much Pandawa Cliff Estate for the most wonderful stay. Everything has been perfect. The view of the ocean, watching the sun rise and sunset is simply breathtaking. The villa is so spacious and beautiful decorated. We've so enjoyed this space with our family. The staff have been so kind and accommodating, taking care of all our needs. I am so grateful and really hope to come back here again. Big thanks to Cita and Diego for taking great care of us. You guys rock! ”

Helen Jenneson B, United States - Stayed at Pandawa Cliff Estate - Villa Rose

May 31st, 2016 - June 3rd, 2016

“Thank you for everything. So wonderful time! I will be back soon. Never forget this trip. ”

Koichiro K, Japan - Stayed at Pandawa Cliff Estate - The Pala

May 27th, 2016 - May 30th, 2016

“Thank you so much for everything during our stay. The staff have all been so attentive and helpful, everyone went above and beyond. Our wedding was the most beautiful and perfect ever. The venue is absolutely spectacular. I have felt like royalty staying here and am so grateful for the experience . Thank you so much to the staff here at Pandawa, specially Agung & Putu. ”

Hendi D, Australia - Stayed at Pandawa Cliff Estate - The Pala

May 19th, 2016 - May 22nd, 2016

“To the team at Pandawa, you have done an amazing job at making us all feel welcome and very well looked after. Nothing was an issue and our every need as catered for, even down to buying us beer!. As a wedding venue, we couldn't have asked for better and all the guests commented on how amazing their stay was! Thanks you all very much and wishing you all the very best!”

Erin B, Indonesia - Stayed at Pandawa Cliff Estate - Villa Marie

May 17th, 2016 - May 19th, 2016

“This is a paradise to us, where we had an unforgettable wedding.The facilities here are just so good, as well as the grand views, the service is fantastic. Thank you.”

Susan Z, China - Stayed at Pandawa Cliff Estate - The Pala

May 12th, 2016 - May 15th, 2016

“To all the wonderful staff at Pandawa, thank you so much for making our wedding here so special . The villa is stunning and the service impeccable and so friendly. We are happy we chose to get married here. Thank you.”

Kamini K, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

May 5th, 2016 - May 8th, 2016

“You guys are really the best!! You made us feel so welcome and at home and it was so beautiful the estate I never want to leave. Diego, thanks so much for everything. You are so efficient and hospitable I can't thank you enough. Everybody said they loved the place. When I next come back you must play squash with me!”

Yuli K, Singapore - Stayed at Pandawa Cliff Estate - The Pala

May 5th, 2016 - May 10th, 2016

“Best villa we have stayed! Very friendly staff and helpful. Will definitely come back again and suggest to my friends. Thank you guys for the service.”

Arminda J, Hong Kong - Stayed at Pandawa Cliff Estate - Villa Marie

April 29th, 2016 - May 2nd, 2016

“You guys are awesome! Everyone has been helpful and friendly. Best stay ever, beautiful views, setting, food etc. Will definitely come back. Thank you so much on our wedding assistance.”

Judy and Jeff, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

April 22nd, 2016 - April 25th, 2016

“Dear Pandawa staff, many thanks for making our stay so wonderful at this great villa.”

Earlene N, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

April 15th, 2016 - April 22nd, 2016

“Diego and the Pandawa Cliff Estate team - thank you ever so much for a fantastic holiday and making all of us feel like kings and queens. This is truly a beautiful spot and made all the more special by a fantastic team. Nothing is too much trouble and definitely a once in a life time experience. We will all look back with wonderful experiences of our stay here.”

Angela W, Singapore - Stayed at Pandawa Cliff Estate - The Pala

April 7th, 2016 - April 15th, 2016

“Thank you for making our stay so beautiful. The staff are exceptional, the best in Bali. We can't wait to come back again next year.”

Bree H, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

April 2nd, 2016 - April 5th, 2016

“Everything was great and perfect. I love Pandawa. Thanks you so much. .”

Brian L, China - Stayed at Pandawa Cliff Estate - The Pala

March 20th, 2016 - March 24th, 2016

“WOW, your villa is absolutely beautiful and breathtaking. The rooms are spacious and immaculate and the whole staff has outstanding service. I loved how we had speakers for every room. Our whole family would love to visit once a year for a relaxing vacations. Villa Rose will be talked about back in Korea. The friendly staff have also delicious meals and I must say the BBQ was the highlight.”

Catherine A, South Korea - Stayed at Pandawa Cliff Estate - Villa Rose



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