Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

June 5th, 2015 - June 8th, 2015

“Thanks you for having us, fantastic crew, beautiful view and delicious meals.To the management of the villa, we will back again.”

Suilyn Y, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

May 30th, 2015 - June 4th, 2015

“Thanks you for taking care of us. Thank you so much for a wonderful and relaxing holiday. We had a great time and the kids enjoyed themselves. Special thanks to Pak Wayan chef for feeding us so well. Every meal was so yummy - we hardly had a hungry moment .”

Celine W, United Kingdom - Stayed at Pandawa Cliff Estate - Villa Marie

May 29th, 2015 - June 1st, 2015

“The views from the villa is just stunning. The staff were attentive and always more than ready to help.”

Wenling Ong, Singapore - Stayed at Pandawa Cliff Estate - The Pala

May 24th, 2015 - May 27th, 2015

“Thank you so much from all of us. Traveled from Sydney, London, Singapore to have the most amazing wedding, the staff were amazing . Thank you.”

Rosezena and D, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

May 15th, 2015 - May 18th, 2015

“I never imagined a such a perfect wedding here. Its awesome. We really enjoyed the sea, the sky and the stars and the nice people here. Villa Pala will be a most memorable place in my life. We will come again in our anniversary with our kids. Thank you.”

Jerry and C, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

May 15th, 2015 - May 20th, 2015

“Thank you for an incredible stay. The staff were so kind and helpful. Definitely want to come back again.”

Keith M, Australia - Stayed at Pandawa Cliff Estate - Villa Marie

May 10th, 2015 - May 15th, 2015

“We had an awesome time in Bali! I am literally speechless what I can say. The staff are spectacular, they are very friendly. I loved it, it was amazing. The pool, the sunset, the scenery, they are all very nice.”

Almaha A, Qatar - Stayed at Pandawa Cliff Estate - The Pala

May 2nd, 2015 - May 5th, 2015

“We just married in Pandawa Cliff Estate and make wonderful memories with our family. Thank for the kindness of the staff. We will be back to this palace with our family.”

Syuhei M, Japan - Stayed at Pandawa Cliff Estate - The Pala

May 1st, 2015 - May 7th, 2015

“We enjoyed a perfect stay. The rooms were excellent ,the food is great, the high point of the experience was efficient, friendly and positive attitude of the staff. We shall certainly return.”

Stuart E, Indonesia - Stayed at Pandawa Cliff Estate - Villa Marie

April 19th, 2015 - April 25th, 2015

“We loved every minute of our stay. Thank you to Ratna, Moko & Putu for their excellent service. We will be back again some day. Thank you so much for everything.”

Rhys W, United Kingdom - Stayed at Pandawa Cliff Estate - The Pala

April 13th, 2015 - April 16th, 2015

“Dear Diego, Moko and staff, thank you for the friendly service and your excellent hospitality. We all loved our stay in this stunning location. We hope to one day come back and enjoy your beautiful country. We will always remember our stay here, thanks you once again for everything.”

Josh and S, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

April 10th, 2015 - April 13th, 2015

“To all the staff at Pandawa Cliff estate, wow, what an amazing staff to make our experience exceed all expectations. No request was too much for any staff, we had few staff were fantastic with the children in our family, specially one who is extremely allergic to severe food. Thank you for the care you showed her, specially cooking staff. Just an amazing 3 days, we will not experience better. Thank you so much.”

Kirsten C, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

March 31st, 2015 - April 3rd, 2015

“The Villa is big and beautiful as per the website, we were there for 4 days and happy being pampered by the helpful staff, especially Ms. Yanik and the Chef. The facilities and rooms are very well maintained the only set back is that it should have an outdoor Jacuzzi probably next to the infinity pool. We thank the owner and staff for obliging to few of our request prior to check-in. Overall this is a luxurious, well kept, nice view villa, a good place to have bonding with families and friends.”

Rohani Zainal, Singapore - Stayed at Pandawa Cliff Estate - The Pala

February 7th, 2015 - February 8th, 2015

“Amazing views from the pool area, with services and food to make the villa a perfect place to unwind and relax. The villa is great to rent for large groups as well with the other Pandawa villas next door.”

United States - Stayed at Pandawa Cliff Estate - Villa Rose

May 25th, 2014 - May 27th, 2014

“We're staying at the estate from May.25-27.2014, from the time we're arriving at Bali airport the estate driver who pickup us already gave good impression by preparing for us cold towel and mineral water inside the car. At the time we are arriving at the villas estate around late evening, the manager (Diego) already standby in front of the villas and gave us warm welcome and help us himself to carry our bags to villa living room. There are 6 rooms inside the villa, the best bedroom is the most front on the left wing side which having 180 degree of ocean view right from your bed ! spectacular ! The other 5 rooms also very goods in terms of amenities and facilities, however, the bedrooms on the right wing side not so good in terms of ocean view, because block by the tree. Living room and dining room also very spacious. Swimming pool not too big, however, it's an infinity edge pool, impressive ! In overall, we're very satisfy during our stay at this villa, we will recommend our friends to stay at this villa in the future. ”

Wijoyo S, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

May 1st, 2014 - May 6th, 2014

“We spent 6 heavenly days at The Pala earlier this month [May], and floated back to Hong Kong afterwards. What a fantastic villa, team and location. With great memories of seafood BBQs, scooter rides to the surf beaches, foot massages overlooking the ocean, and THAT infinity pool: this looks set to become an annual trip. We can't rave about it enough. ”

Harriet Dedman, Hong Kong - Stayed at Pandawa Cliff Estate - The Pala



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