Elite Havens - Concierge

Concierge Experience

Staying at an elite haven comes with the innumerable benefits of Concierge services. Our able team is at your service to suggest, book and arrange for all those things which will go a long way in making your Bali holiday memorable. Get in touch with the Concierge for restaurant recommendations and reservations. If you want to try your hand at making local dishes, a cooking class can also be arranged for you.

Adventure-seekers will love white water rafting, snorkeling or scuba diving in and around the island. We can rent equipment on your behalf, book a training session (if required) and make all necessary arrangements. Experience the outdoors by joining a bike tour or taking a surfing lesson. For a touch of indulgence, hire a luxury yacht to go sailing in the high waters, with decadent refreshments served on board. Or just spend a satisfying day on the greens, teeing off at one of Bali’s top golf courses

Experience and witness the Baliniese way of life by booking a Concierge-curated Cultural Experience. The full day Tabanan tour drives you through Bali’s picturesque rice terraces and includes visits to the famous Batukaru Temple and Taman Ayun Temple. A special Balinese lunch in a magical setting, not open to the general public, is included in the tour. Or you could head towards the cultural capital of Ubud which gives a glimpse into the local lifestyle as well as the art centre of Ubud. It allows photo-ops at Tegalalang Rice Terraces as well as a stop at the gorgeous Batuan Temple. A must-do for art-aficionados. 

The Concierge can also arrange for a range of services at your villa. Pamper yourself with a massage by the pool by a professional therapist or work on those abs with a personal trainer. Whatever it is that gets you going, it can all be arranged. From small things like your favourite foods and beverages pre-stocked in the villa when you arrive to traditional Balinese performers or even street artists putting up a show for you, at elite havens, we go the extra mile to ensure all your wishes are fulfilled. 

Guest reviews

  • February 26th, 2020 - February 29th, 2020

    It's a great experience staying here, thank you very much.

    Lucia L, Indonesia
  • February 21st, 2020 - February 24th, 2020

    It's been an awesome and heartwarming stay for us and families in Markisa and Rose Villa. The staff were awesome and incredibly helpful too. Keep up the good work! Thank you!

    Paskal & Vivin, Indonesia
  • February 7th, 2020 - February 10th, 2020

    Thank you for accommodating our stay it is a lovely villa, awesome service and friendly, attentive staff.

    Wennie I, Indonesia
  • September 8th, 2019 - September 15th, 2019

    Pandawa Cliff Estate what a tropical dream! The staff went above and beyond to make sure that we had everything we needed everyday. From food, to transportation and suggestions of fun things to do. Your staff had all the information. The cooking class with Chef Wayan and the extra special party was the highlight of my stay. Especially the Karaoke, big thanks to Agung and your staff to arrange for us! Thank you for the amazing and excellent service.

    Delia K, United States
  • September 2nd, 2019 - September 5th, 2019

    Thanks for your hospitality and making us feel so comfortable and welcomed here. Pandawa is our favourite villa in Bali. Your service is always excellent and the whole team is so lovely. We will definitely recommend Pandawa to all our friends. Big Thanks.

    Young & Valerie, Australia
  • August 27th, 2019 - August 30th, 2019

    We have appreciated everything you have done for us over our stay. Everything was always clean and welcoming. Nothing was ever a hassle and we couldn't rate you higher if we tried. Thank you for our coffees, food, transport, smiles, cheeky jokes and for putting up with us. We love you.

    Krissy & Murph, Australia
  • August 16th, 2019 - August 19th, 2019

    Thank you so much for an incredible and unforgettable stay! The venue was perfect, the staff amazing and we couldn't have imagined a better place to get married. It's with a heavy heart that we have to leave but hopefully we can come back soon! Thank you.

    Jamie, Australia
  • August 7th, 2019 - August 12th, 2019

    Have been to celebrate great 50th birthday party for my best friend. Perfect place for stay and hold an event. We will miss this place so much!!!

    Koon Juan H, Singapore
  • July 19th, 2019 - July 22nd, 2019

    Thank you for the amazing hospitality. You've been so kind and accommodating to our guest. This has the best venue for the wedding and we hope to come back soon. You have such beautiful views and we absolutely love all the monkeys as well - super cute. Please continue the good work and I know you guys will be successful.

    Natalie and Jonathan, Indonesia
  • June 7th, 2019 - June 10th, 2019

    Many thanks for all your kind hospitality, you've made our stay very enjoyable and we will definitely come back again.

    Edd and Cheryl, Australia
  • May 31st, 2019 - June 3rd, 2019

    Thank you for welcoming us into your slice of paradise. Your dedication and friendliness was amazing. Such a wonderful place to stay and relax and enjoy an amazing wedding.

    Kylee and Brendan, Australia
  • May 24th, 2019 - May 27th, 2019

    Thank you Chandra, Tina, Ratna, Agung and all the wonderful staff at Pandawa Cliff Estate. The villa is amazing and the Estate is stunning and such a jewel in this exclusive area. We had an awesome wedding event over 3 areas of the villa and every one of the venues was perfect because of your staffs professionalism, attention to detail, friendly and welcoming smiles. Many times they went out of their way to accommodate our last minute requests. Special mention to Stephan who was assigned to help parents of the groom - Ian. It was an amazing experience that we will remember and will definitely come back to PCE to relive our moments here. A big thank you to all the staff and management.

    Sarah and Hank, Singapore
  • May 20th, 2019 - May 23rd, 2019

    Thank you for everything. The service, the food and all the staff were excellent. Perfect location to spend a few days to help celebrate a wedding.

    Carlos and Amanda, Australia
  • May 16th, 2019 - May 19th, 2019

    Thank you to all of the friendly staff at villa Markisa. You have made our wedding and holiday the best experience. We are very grateful for all of your helpfulness and kindness during our stay. We have had the best time. Thank you so much.

    Cara and Joe, United Kingdom
  • May 10th, 2019 - May 13th, 2019

    Thank you Tina for looking after us so beautifully. Your calmness and kindness were a pleasure to behold. Everyday you treated us like royalty. You were always here to help us with anything we needed. Thank you very much for all of this.

    Anna and Nick, Australia
  • May 3rd, 2019 - May 6th, 2019

    Thank you so much. Pandawa was absolutely amazing. The service is better than I have ever experienced. Thank you for making this an unforgettable time.

    Dide and Jelmer , Netherlands
  • April 29th, 2019 - May 2nd, 2019

    Great view and service. I enjoyed our stay at Pandawa Cliff Estate. We will come back again.

    Tianyi R, China
  • April 26th, 2019 - April 29th, 2019

    Thank you for our lovely stay. The hospitality was fantastic and we really enjoyed the breakfast. The wedding was beautiful and the staff were really incredible, the warmth and the friendliness of the staff is an asset to the country. Thank you to all for a beautiful weekend.

    Cheryl S, Singapore
  • April 23rd, 2019 - April 26th, 2019

    Thank you for the amazing hospitality. You've been so kind and accommodating to our guest. This has the been the best venue for the wedding and we hope to come back soon. You have such a beautiful view and we absolutely love all the monkeys as well (super cute). Please continue the good work and I know you guys will be successful all the time.

    Nathalie and Jonathan, Australia
  • March 18th, 2019 - March 22nd, 2019

    We couldn't ask for a more perfect stay than here at Pandawa Cliff Estate. The staff were so friendly and everything we asked for was taken care of immediately. The property is stunning and I am leaving with the spirit of Bali in my heart.

    Marlies S, Indonesia
  • March 12th, 2019 - March 15th, 2019

    This is an absolutely gorgeous place. The room was beautifully furnish and the bed was so comfortable. I love the pool and the view from the room. The staff were so friendly and helpful and the food was amazing.

    Michael W, Singapore
  • March 8th, 2019 - March 11th, 2019

    Thank you for a wonderful stay. All the staff have been so professional, friendly and welcoming. We've all enjoyed our time here and would recommend to anyone looking for a relaxing and luxurious place in Bali.

    Amreetha K, Philippines
  • March 1st, 2019 - March 4th, 2019

    Wow, what an amazing place. The staff are so nice and have looked after us very well. The villa/villas are the best in Bali. Thanks so much for having us, we can't thank you enough.

    Ella A, Australia
Back to top