Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

April 7th, 2016 - April 15th, 2016

“Thank you for making our stay so beautiful. The staff are exceptional, the best in Bali. We can't wait to come back again next year.”

Bree H, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

April 2nd, 2016 - April 5th, 2016

“Everything was great and perfect. I love Pandawa. Thanks you so much. .”

Brian L, China - Stayed at Pandawa Cliff Estate - The Pala

March 20th, 2016 - March 24th, 2016

“WOW, your villa is absolutely beautiful and breathtaking. The rooms are spacious and immaculate and the whole staff has outstanding service. I loved how we had speakers for every room. Our whole family would love to visit once a year for a relaxing vacations. Villa Rose will be talked about back in Korea. The friendly staff have also delicious meals and I must say the BBQ was the highlight.”

Catherine A, South Korea - Stayed at Pandawa Cliff Estate - Villa Rose

March 6th, 2016 - March 8th, 2016

“Sincerely thank you for making everything great. Service is excellent and staff are of high standards taking care of everyone here. From check in to check out nothing is wrong. The villa is amazing and definitely our dream place to have wedding here. Once again thanks you for everything.”

Darwin H, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

February 11th, 2016 - February 14th, 2016

“Thanks you for an amazing venue for our wedding. Excellent services. Our families and friends all had a great time here. Overall, great views, great people, thank you.”

Miya Liao And V, Australia - Stayed at Pandawa Cliff Estate - The Pala

February 2nd, 2016 - February 5th, 2016

“The service is very good, and the staff is very friendly and helpful. We really enjoy the time in the villa with beautiful views, nice swimming pool and nice BBQ and foods and the spa. Thanks for everything.”

JING L, China - Stayed at Pandawa Cliff Estate - Villa Rose

January 23rd, 2016 - January 25th, 2016

“We really enjoyed our stay in this place, very friendly and helpful staff. Love the setting and facilities and thank you for all the assistance.”

Fitrisia T, Indonesia - Stayed at Pandawa Cliff Estate - Villa Marie

January 5th, 2016 - January 16th, 2016

“Thank you very much for trying to satisfy our every need. The cooking team under leadership of Pak Wayan cooked very well. We had 99% of meals at the villa. Better than restaurants. Butlers also did a very good job. Thanks you a lot. ”

Zhanna S, Russia - Stayed at Pandawa Cliff Estate - The Pala

December 26th, 2015 - January 5th, 2016

“From the moment we arrived to this fantastic house we have been pampered like we where almost royal with the service level of the best five stars hotels in the world. The staff and Diego has made sure that our smallest wish has been handled to perfection. I believe we have been quite active guests with many ideas and wishes, perhaps too many, but there has not been one moment of us feeling like we have asked for too much, the team here has over-delivered on everything we have asked for. Every external service provided that be golf, personal trainer, rafting, dance-shows, fire-shows and many other activities they have all truly been five star in both the service and the people supplying the service. Food, cleanliness, eye for details - its hard to describe without sounding like we exaggerate but it's just perfect .We have lived the dream and cannot wait to tell friends and love ones about this unforgettable experience, we can't wait to come back. Thanks Pandawa team for doing everything.”

Filip E, United Kingdom - Stayed at Pandawa Cliff Estate - The Pala

November 13th, 2015 - November 15th, 2015

“Friendly staff. Very well maintained and clean. Cozy - home away from home feel. Great view. Love the spacious rooms and bathrooms. Well designed, bright and a lot of natural light. Best scrambled eggs. Great size pool. Thanks you for your amazing hospitality, we will be coming back.”

Alaric D, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

November 6th, 2015 - November 11th, 2015

“Thank you so much for making our family vacation amazing. The villa is gorgeous and the staff so friendly and accommodating. Pandawa Cliff Estate staff clearly exceed all the things we have asked for to make this a very free memorable experience of a lifetime.”

Karen B, United States - Stayed at Pandawa Cliff Estate - The Pala

October 29th, 2015 - November 1st, 2015

“10 things I love about you - Pala. 1. Incredible hospitality service, 2. Abundance of smiling staff, 3. Cleaning crew, great job, 4. Diego, yo the man, 5. The BBQ party set up was amazing, 6. Super comfortable sofas, 7. The views are breathtaking, 8. The pool, 9. The quick coffee machine, 10. You made Sharill smile more than usual and he leaves a very happy boy. ”

Latisha U, Malaysia - Stayed at Pandawa Cliff Estate - The Pala

October 26th, 2015 - October 27th, 2015

“Great place to stay, lovely beachy vibe”

Narelle W, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

October 6th, 2015 - October 11th, 2015

“Thank you so much for making our time memorable. Everything about our stay has been fantastic and you have been amazing. You have been so accommodating and nothing we asked has been to much trouble. We hope to be back soon to enjoy your wonderful service.”

Sean Hilder and E, Singapore - Stayed at Pandawa Cliff Estate - The Pala

September 25th, 2015 - September 28th, 2015

“To the amazing staff at Pandawa Cliff Estate thank you for everything, my family had the most amazing time at The Pala and Villa Rose, it was the absolute perfect family getaway. My husband and I are incredibly blessed to have held our beautiful wedding reception at this gorgeous venue. Thank you to all the staff for taking care of our every needs, this was a true Balinese experience. We will be back definitely.”

Sasha M, Malaysia - Stayed at Pandawa Cliff Estate - The Pala

September 1st, 2015 - September 4th, 2015

“We had the most memorable stay at Pandawa Cliff Estate. We stayed for three nights including our Wedding.. The view, staff and facilities were exceptional.”

Desie S, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

July 27th, 2015 - July 31st, 2015

“Thank you very much. The view is beautiful and the food is delicious. The service is good, we are having a good time here. Thank you team again. We will come back again next time .”

Shou-Chien C, Taiwan - Stayed at Pandawa Cliff Estate - The Pala

June 19th, 2015 - June 21st, 2015

“This is my, probably 10th time in Bali, but for the first time I stayed in a villa by a cliff. The location of the villa was stupendous, great view by the ocean and by night, you have 180degrees of the sky. Service was by far one of the best, the team were very attentive and catered to all our request without much hassle. Best for family or friend gathering, kids friendly too!”

Kimberley Yong/ Signature Weddings, Malaysia - Stayed at Pandawa Cliff Estate - The Pala

June 8th, 2015 - June 13th, 2015

“Our stay at Villa Rose was truly memorable, the villa itself was amazing and the staff so friendly and nothing was a problem. Would love to come back.”

Australia - Stayed at Pandawa Cliff Estate - Villa Rose

June 8th, 2015 - June 13th, 2015

“The Pala was truly amazing, the staff, location and villa itself could not be faulted. From the moment you walk through the front door it had the WOW factor. The staff bent over backwards to make sure we were well looked after, always with a smile on their face. Chef Wayan and his crew worked wonders in the kitchen, the market tour and cooking class we did with them was fantastic. Pandawa was a definite gem that we found and hope we can return again one day.”

Australia - Stayed at Pandawa Cliff Estate - The Pala



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Pandawa Cliff Estate – Pandawa Beach villas, Bali Elite Havens