Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

December 21st, 2019 - December 25th, 2019

“Comfortable and nice stay. Very nice staff! We had an enjoyable holiday here.”

Janice A, Hong Kong - Stayed at Pandawa Cliff Estate - Villa Marie

December 8th, 2019 - December 14th, 2019

“This completes my third trip to this amazing estate. The entire team on site is most AMAZING group of people!!! They think of every detail. I would love to take the entire estate and team of people home with me. I can't wait to come back next year, and every year after! Best place on earth to visit!”

Francis B, United States - Stayed at Pandawa Cliff Estate - The Pala

December 4th, 2019 - December 7th, 2019

“The service is very professional and staff here is really nice. Quite an enjoyable and unforgettable experience! Strongly recommended.”

Patricia, China - Stayed at Pandawa Cliff Estate - Villa Marie

November 29th, 2019 - December 2nd, 2019

“Thank you for giving us such a wonderful experience to us and our family. It has been a lovely stay. Very helpful and friendly staff. We would definitely recommend this place to our friends. Thank you team!”

Jia & Jye, Malaysia - Stayed at Pandawa Cliff Estate - The Pala

November 14th, 2019 - November 20th, 2019

“We had a wonderful experience staying at the Pandawa Cliff Estate. We are accustomed to stay at extravagant hotels but this experience was particularly special because of the staffs. Always smiling and accommodating to any requests. We feel at home. Our first time in Bali is too short and we will come back with our families and friends. Thank you for making our stay so memorable. The staff was very accommodating and so courteous. Special thanks to Agus, Chandra, Ratna, Tina & Agung and our drivers Agung & Made. Their personal touches made us feel very comfortable!”

Paul & Lucy, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

November 11th, 2019 - November 14th, 2019

“Good service, good staff, good villa and well maintained. We will be back again next year.”

Bisalemba Family, Indonesia - Stayed at Pandawa Cliff Estate - Villa Rose

November 11th, 2019 - November 14th, 2019

“Terima kasih untuk pelayanan seluruh staff Pandawa Cliff Estate yang sangat ramah. Thanks for everything! Villa view yang sangat indah.”

Erick & Mona, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

November 8th, 2019 - November 11th, 2019

“Thank you so so much for all the fantastic service! Villa was amazing and our stay here were be remembered for a lifetime.”

Adriana & Ranier, Indonesia - Stayed at Pandawa Cliff Estate - Villa Marie

November 8th, 2019 - November 11th, 2019

“From the bottom of our hearts, thank you!! Thank you for your kindness, your never ending attentiveness, and ultimate top-notch service. You have made our stay here unforgettable. Pak Agung thank you for your arrangements with the staff to accommodating our needs. You are all the best and all deserve recognition and high praise! We hope to comeback in the future and will tell everyone we know about Pandawa.”

Ranier G, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

November 4th, 2019 - November 7th, 2019

“You have truly looked after us so well and made our stay and my brother's wedding so special. Thank you so much for all your hard work and attentive service. We would love to comeback in the future!”

Emily & Tom, United States - Stayed at Pandawa Cliff Estate - The Pala

November 1st, 2019 - November 4th, 2019

“To all the lovely staff at Pandawa Cliff Estate, thank you for everything in these past 4 days. From the moment we walked into this villa we were being looked after so well and greeted, welcomed by all the lovely staff. Tina an Agung are awesome and professional. They are extremely patient and catered our needs completely. Pandawa will always have a special place in our hearts. We are so grateful to have stayed and choose our wedding to be held here. We will be back! It was an absolutely amazing experience staying at Pandawa. Don't want to leave and will definitely come back again. Had the best night of my life. Thank you Pandawa team. Terence & Joanna”

Joanna & Terrance, Australia - Stayed at Pandawa Cliff Estate - The Pala

October 28th, 2019 - November 1st, 2019

“Thank you to each and everyone of you that helped make our stay and most importantly our wedding, the most fantastic days.”

Sanjay & Caroline, India - Stayed at Pandawa Cliff Estate - The Pala

October 25th, 2019 - October 28th, 2019

“Beautiful villas, excellent service. Will hope to come back and spend our holidays with the Pandawa family. 5 star! Thank you for your service, hospitality, and kindness! See you soon!”

Chelsea & Bobby, Indonesia - Stayed at Pandawa Cliff Estate - The Pala

October 21st, 2019 - October 24th, 2019

“Thank you for an amazing few days and catering to us for every need for our wedding! We have had the best time ever and don't want to leave! Much love!”

Jenna & Tim, Australia - Stayed at Pandawa Cliff Estate - The Pala

October 17th, 2019 - October 20th, 2019

“Pandawa Cliff Estate was an amazing place to visit. The staff were exeptional and were quick in service. They always made sure everything was the way we wanted. The rooms were organised, clean and always looked after by the staff. I would reccomend this place to many people. Thank you for having us.”

Karim & Ani, Australia - Stayed at Pandawa Cliff Estate - The Pala

October 14th, 2019 - October 17th, 2019

“Pandawa Cliff Estate exceeded our expectations! My wedding was everything I dreamed of and more! The staff our so accommodating and absolutely lovely. It is absolutely stunning!”

Kendall W, Australia - Stayed at Pandawa Cliff Estate - The Pala

October 11th, 2019 - October 14th, 2019

“Thank you so much for everything! We would not have had our dream wedding without the help and support of everyone here. We had a lovely time here, enjoyed every minute of it. And will remember it for the rest of our lives. We would like to personally thank Agung, Moko, and Tina for being so hospitable from the bottom of our hearts. Thank you so much and may our paths cross again in the future.”

Brian & Jessica, Australia - Stayed at Pandawa Cliff Estate - The Pala

October 8th, 2019 - October 11th, 2019

“We cannot explain how amazing our stay at Pandawa has been over the past few days. The staff has made it an incredible experience and we cannot thank them enough. Cheers! ”

Charlotte & Lachy, Australia - Stayed at Pandawa Cliff Estate - The Pala

October 4th, 2019 - October 7th, 2019

“Great sunrise and sunset. Greatest panoramic view of Pandawa. Greatest service by all the staff here in Pandawa Cliff Estate. Thank for a memorable stay. All our guests also praise the service of staff here.”

Bryan Y, Singapore - Stayed at Pandawa Cliff Estate - The Pala

October 1st, 2019 - October 4th, 2019

“I am a very meticulous person and have a tendency to overthink things. Yet, my stay here has exceed my expectations so much. The staff were exceptional! We never had to worry. We are so happy we decided to stay here. Thank you from the bottom of my heart.”

Tegan & Timothy, Australia - Stayed at Pandawa Cliff Estate - The Pala



Page: 1 [2] 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
See more reviews on Trip Advisor
Back to top
Pandawa Cliff Estate – Pandawa Beach villas, Bali Elite Havens