Pandawa Cliff Estate - The Pala - Entrance

Villa Experience

Staff

One of the greatest advantages of staying in a villa is the personalised service provided by dedicated staff.  Members of the large staff team at Pandawa Cliff Estate have all been professionally trained and will do their utmost to please with their warm and friendly Balinese hospitality.

Estate manager

Pandawa Cliff Estate’s friendly manager is responsible for the overall operation of all four properties on the estate.  His job is to oversee and coordinate the staff and property and to assist guests during their stay.

Assistant manager

An assistant manager takes charge when the estate manager is off-shift maintaining seamless, quality guest service at all times.

Chef

The estate’s skilled private chefs are trained in local and international cuisine and are in charge of the market shopping and preparation of all guest meals.  The chefs will happily prepare dishes from the villa’s priced menu, as well accommodating special requests and dietary requirements.

Housekeeping

A team of housekeepers take care of daily housekeeping and domestic duties around the estate.

Butlers

Service staff at the villa will tend to your needs throughout the day and serve drinks and meals at your convenience.

Spa therapists

An in-house spa therapist is available at Pandawa Cliff Estate from 9am to 6pm daily.  With a day’s notice, guests can book a range of massage and spa treatments, which can be carried out at the estate’s private spa.

Garden and pool

Gardeners attend daily to maintain Pandawa Cliff Estate’s immaculate gardens and swimming pools.

Driver

Driver and a car (seating up to 7 passengers each) is available to villa guests for 8 hours a day (excluding petrol).

Security

The estate is kept safe and secure 24 hours a day by security staff working rotating shifts.

Dining

Pandawa Cliff Estate’s personal chef and his skilled team are at your service to prepare complimentary daily breakfast, as well as snacks, lunch and dinner selections from the villa’s extensive restaurant-style priced menu.  From freshly made salads and seafood pasta to traditional Indonesian favourites, succulent steaks, and classics such lobster thermidor, plus a range of sinful but delicious deserts – a mouthwatering choice of dishes are available whenever and wherever you chose.

The chef and his team will also be pleased to prepare meals according to guests’ request and to cater to special diets.  To make the most of the kitchen and allow time for grocery shopping, please discuss meal requirements with your villa manager or senior butler in advance.

Families

The family friendly advantages of a villa holiday are many, including access to your own private facilities and the freedom to use them whenever you want.  Knowing that the kids can run around happily, independently and safely, without you having to worry about other guests, is a real plus – and one that means parents are certain to have a more relaxed holiday too.

The villas at Pandawa Cliff Estate have been thoughtfully designed with families in mind.  In each villa bedrooms are arranged to offer twin- and king-bedded rooms in convenient pairs, and extra kids’ beds and baby cots are readily available.  The Pala boasts its own playroom, Villa Rose has a cosy TV lounge tucked behind the dining area, and the open-plan living areas at Villa Marie make a lovely informal family space.  Villa Markisa’s flexible space is particularly well suited to families holidaying together as the five bedrooms are configured as three private self-contained units.  The swimming pools at The Pala and Villa Marie also have shallow areas specially designed for little ones, and of course there’s always the white sands and shallow waters of Pandawa Beach, just a couple of kilometres away.

The team of friendly staff at Pandawa Cliff Estate will make children feel as welcome as adults, and having these willing helpers on hand gives guests plenty of flexibility and freedom to do their own exploring beyond the villa grounds (full-time babysitting incurs a small extra cost).

Staff will happily prepare meals for fussy eaters or babies – just talk through your requirements and meal schedules with the villa manager or head butler and they will take care of the rest.  Poolside pancakes for breakfast?  Toasties at teatime?  No problem.  The chef can customise all meals to suit children’s taste buds.

Don’t worry about packing all that cumbersome kids’ equipment for your stay.  Just let us know what you need, and anything we don’t have in-house (villa facilities include baby cots, highchairs and booster seats) we can hire on your behalf (click here to see list of available hire items).

And when the excitement of exploring the villa starts to wear off, check out our Things to do page – there’s plenty in the area to keep kids of all ages amused throughout the holiday.

Sports Centre and Spa

In addition to The Pala’s private spa room, villa guests have complimentary access to Pandawa Cliff Estate’s first-class, on-site sports centre, with its own squash court, well-equipped gym fitted with top-of-the-range equipment, and a pristine floodlit tennis court that sets the scene for fun holiday tournaments.

Adjacent to the sports centre, is the estate’s opulent ocean-view spa, fitted with three professional massage beds and a sumptuous spa tub.  With a few hours’ notice, guests can enjoy an array of deluxe treatments carried out by experienced spa therapists.  Here’s a sample of what’s on the menu:

Massage

Release built up tension with a traditional Balinese massage.  Using a combination of gentle stretches, acupressure and aromatherapy oils to stimulate the flow of blood, oxygen and energy around your body, you will feel totally relaxed in no time.

Foot reflexology

Foot reflexology is a natural healing art based on the principle that there are reflexes in the feet which correspond to every part of the body.  Through application of pressure on these reflexes tension is relieved and circulation improved leaving you feeling balanced.

Body scrub

A full body scrub will exfoliate and hydrate your skin leaving it soft and smooth.  A rejuvenating scrub combines an abrasive material such as salt, coffee, rice bran or pecan hulls with essential oils to remove any impurities and make your skin glow.

Manicure/pedicure

Our hands and feet work hard for us every day but rarely get the attention they deserve.  Treat them to a manicure or pedicure, which usually comes with the added bonus of a quick hand or foot massage.

* Pandawa Cliff Estate have their own on site spa therapists, outside contractors are not permitted.

Guest Reviews

May 24th, 2019 - May 27th, 2019

“The entire villa from the concept, service, design and fixtures were great. We had our wedding here and it was truly a dream come true. Keep up the quality and service to maintain it as a market leading choice for vacation and wedding venue. We couldn't be happier.”

Dorrity and Jessica, Singapore - Stayed at Pandawa Cliff Estate - The Pala

May 24th, 2019 - May 27th, 2019

“Thank you Chandra, Tina, Ratna, Agung and all the wonderful staff at Pandawa Cliff Estate. The villa is amazing and the Estate is stunning and such a jewel in this exclusive area. We had an awesome wedding event over 3 areas of the villa and every one of the venues was perfect because of your staffs professionalism, attention to detail, friendly and welcoming smiles. Many times they went out of their way to accommodate our last minute requests. Special mention to Stephan who was assigned to help parents of the groom - Ian. It was an amazing experience that we will remember and will definitely come back to PCE to relive our moments here. A big thank you to all the staff and management. ”

Sarah and Hank, Singapore - Stayed at Pandawa Cliff Estate - Villa Markisa

May 20th, 2019 - May 23rd, 2019

“Thank you for everything. The service, the food and all the staff were excellent. Perfect location to spend a few days to help celebrate a wedding. ”

Carlos and Amanda, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

May 20th, 2019 - May 23rd, 2019

“Thank you so much to the wonderful staff at Pandawa Cliff Estate. Service was amazing and the staff were fantastic. It meant a lot when all the staff spoke to our children back in Australia on face time. That is something they will always remember. Thank you again. ”

Grace and Clint, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

May 20th, 2019 - May 23rd, 2019

“Perfect location, great service, couldn't ask for more friendlier staff. We would recommend this place to our friends. The villas were amazing and the food was delicious. ”

Steve and Claire, Australia - Stayed at Pandawa Cliff Estate - The Pala

May 16th, 2019 - May 19th, 2019

“Thank you to all of the friendly staff at villa Markisa. You have made our wedding and holiday the best experience. We are very grateful for all of your helpfulness and kindness during our stay. We have had the best time. Thank you so much. ”

Cara and Joe, United Kingdom - Stayed at Pandawa Cliff Estate - Villa Markisa

May 16th, 2019 - May 19th, 2019

“Everything was awesome. The crew here gave their best and being the most commutative team ever. Really enjoyed our stay and that's from all of our guest. Stunning view and thanks for the breathtaking wedding. ”

Chris and Mona, Australia - Stayed at Pandawa Cliff Estate - The Pala

May 16th, 2019 - May 19th, 2019

“Thank you so much for looking after us all in this beautiful place. The staff were very pleasant and polite and nothing too much trouble. ”

The Briggs Family, United Kingdom - Stayed at Pandawa Cliff Estate - Villa Rose

May 13th, 2019 - May 16th, 2019

“Thank you for such a lovely, beautiful, wonderful time! We had our wedding on May 14, 2019 and even during this incredible time, the staff were so incredibly attentive and supportive. You all made this experience so memorable and enjoyable. Words truly cannot express how grateful we are to the staff here. The estate was also beautiful - perfectly maintained and picturesque. Our guest really enjoyed the pool and all amenities. Again, thank you all so much for this unforgettable time. We will always remember Pandawa fondly. We will certainly be back. ”

David and Kay, United States - Stayed at Pandawa Cliff Estate - The Pala

May 13th, 2019 - May 16th, 2019

“Beautiful villa. Adi and the rest of the staff here made the stay here extremely enjoyable. David and Kay's wedding out on the lawn was on of the most beautiful weddings I've been to. Thank you for everything you do. ”

Sarah and Jeff, Singapore - Stayed at Pandawa Cliff Estate - Villa Rose

May 10th, 2019 - May 13th, 2019

“Thank you Tina for looking after us so beautifully. Your calmness and kindness were a pleasure to behold. Everyday you treated us like royalty. You were always here to help us with anything we needed. Thank you very much for all of this. ”

Anna and Nick, Australia - Stayed at Pandawa Cliff Estate - Villa Markisa

May 10th, 2019 - May 13th, 2019

“What an absolutely stunning place. We have had so such an amazing time and are so glad we came to Pandawa for our wedding. A big thank you to all the staff for amazing service, always on top of everything. We are truly grateful. ”

Kate and Bass, Australia - Stayed at Pandawa Cliff Estate - The Pala

May 10th, 2019 - May 13th, 2019

“Thank you to the wonderful staff at Pandawa Cliff Estate for a truly memorable experience. The wedding held on the lawn at Villa Rose was simply spectacular. Every little detail was superbly arranged. We loved staying here and would recommend to our family and friends. ”

Seb and Cirace, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

May 7th, 2019 - May 10th, 2019

“Pak Agung - your staff and surrounds are second to none. We have felt so looked after and special, especially on and after our wedding day. The attention to detail in design, cleaning, service has been 5 stars. We will back! ”

Chelsea and Paul, Australia - Stayed at Pandawa Cliff Estate - The Pala

May 7th, 2019 - May 10th, 2019

“Our family had one of the best experiences of our lives here. The staff were spot on and catered for our two little ones at every chance they had. We are very grateful to be able to stay here.”

The Murrays, Australia - Stayed at Pandawa Cliff Estate - Villa Rose

May 3rd, 2019 - May 6th, 2019

“Thank you so much. Pandawa was absolutely amazing. The service is better than I have ever experienced. Thank you for making this an unforgettable time. ”

Dide and Jelmer , Netherlands - Stayed at Pandawa Cliff Estate - Villa Markisa

May 3rd, 2019 - May 6th, 2019

“Best villa we've ever been to. Many of our guests said the same. Beautiful inside and outside with the best staff imaginable. Thank you. ”

Joey and Joelle, Netherlands - Stayed at Pandawa Cliff Estate - The Pala

May 3rd, 2019 - May 6th, 2019

“Really enjoyed our stay at the villa. Staff were extremely helpful and accommodate our needs. Food and pool were great. ”

Oli K, Netherlands - Stayed at Pandawa Cliff Estate - Villa Marie

April 29th, 2019 - May 2nd, 2019

“Great view and service. I enjoyed our stay at Pandawa Cliff Estate. We will come back again.”

Tianyi R, China - Stayed at Pandawa Cliff Estate - Villa Markisa

April 29th, 2019 - May 2nd, 2019

“Very good service. We spent two days here and had a very good experience. The staff and the view was incredible. Overall, I loved living here.”

Tianyi R, China - Stayed at Pandawa Cliff Estate - Villa Rose



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